Privacy Policy

Covellite Pty Ltd

This Privacy Policy outlines our commitment to safeguarding the privacy of personal information provided to us, or otherwise collected by us, whether offline or online, including through our website (Site). In this Privacy Policy, “we,” “us,” or “our” means Covellite Pty Ltd ABN 34 632 456 029.

1. Personal Information

We may collect various types of personal information, including:

  • Identity and Contact Details: Name, email, mailing and street address, phone number
  • Demographic Information: Age and/or date of birth
  • Transaction Details: Credit card or payment details, handled via a secure third-party payment processor
  • Preferences: Preferences, opinions, and feedback provided through surveys
  • Product and Service Information: Details of products and services we have provided to you or that you have enquired about
  • Technical and Usage Data: Browser session data, geo-location, device information, browsing behavior, and interactions on our Site, including through cookies
  • Social Media and Other Platforms: Information from associated social media platforms and applications, where you permit us to collect it
  • Additional Personal Information: Any other personal information that may be provided to us directly or indirectly

We may collect this information directly from you or through third-party services.

2. Collection and Use of Personal Information

We may collect, hold, use, and disclose personal information for purposes such as:

  • Site and Platform Access: To allow access to our Site, applications, and social media platforms
  • Communication: To contact and communicate with you
  • Internal Records and Administration: For record-keeping, billing, and administrative purposes
  • Analysis and Improvement: For analytics, market research, and business development
  • Marketing and Promotions: To send you promotional information about our products and services or third-party information we believe may interest you
  • Legal and Compliance: To comply with legal obligations and resolve disputes as necessary

3. Disclosure of Personal Information to Third Parties

We may share personal information with:

  • Service Providers: IT, data storage, marketing, payment processing, and other service providers
  • Internal Entities: Employees, contractors, and related entities within Covellite Pty Ltd
  • Business Transferees: Parties to whom our business or assets may be transferred
  • Legal and Regulatory Bodies: Courts, tribunals, and regulatory authorities, where required by law
  • Third-Party Analytics and Marketing Services: Such as Google Analytics, which may store data outside of Australia

By providing us with personal information, you acknowledge that some third parties may operate outside of the Australian Privacy Act 1988 and the Australian Privacy Principles. In such cases, redress under Australian law may not be possible.

4. Your Rights and Control over Personal Information

  • Choice and Consent: By providing personal information to us, you consent to our collection, use, and disclosure as outlined in this policy. You may withdraw consent at any time by contacting us.
  • Third-Party Information: If you provide personal information about others, you warrant that you have their consent.
  • Access and Correction: You may request access to or correction of your personal information. An administrative fee may apply.
  • Complaints: If you have concerns about how we handle your personal information, please contact us. We will investigate and respond in writing.
  • Opt-Out of Marketing: To unsubscribe from our email communications, please contact us or use the unsubscribe link provided.

5. Storage and Security

We take all reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, and disclosure. However, we cannot guarantee security for information transmitted over the internet, which is done at your own risk.

6. Cookies and Tracking Technologies

Our Site may use cookies and web beacons to enhance user experience and provide targeted advertising. Cookies do not reveal personal information unless you provide it to us. You may disable cookies in your browser settings if you prefer.

7. Links to Other Websites

Our Site may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing the privacy policies of these sites.

8. Amendments

We may amend this Privacy Policy by updating it on our Site. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns, please get in touch:

Covellite Pty Ltd
ABN 34 632 456 029
Email: admin@covellite.com.au

Last update: 26 October 2024